How to Configure SAML 2.0 for productboard

Read this before you enable SAML

Enabling SAML will affect all users who use this application, which means that users will not be able to sign-in through their regular log-in page. They will only be able to access the app through the Okta service.

Backup URL

productboard does not provide backup log-in URL where users can sign-in using their normal username and password. You can contact productboard support (hello@productboard.com) to turn off SAML, if necessary.


Supported Features

The Okta/productboard SAML integration currently supports the following features:

For more information on the listed features, visit the Okta Glossary.

Configuration Steps

  1. Assign a required user to the productboard application in Okta. The user’s username should match to the productboard admin user.

  2. Login to your productboard instance as an administrator.

  3. Navigate to Account > SETTINGS.

  4. Scroll down to the Single Sign On section.

  5. Enforce SAML SSO: Turn this ON.

  6. Select the FROM METADATA option.

  7. MANIFEST URL: Copy and paste the following:

    Sign into the Okta Admin dashboard to generate this value.

  8. NAME: Enter Okta.

  9. Click Save & authorize:

  10. productboard1.png

  11. Click Authorize:

  12. productboard2.png

  13. Click Sign in with Okta:

  14. productboard11.png

  15. Enter your Okta credentials in order to activate SAML configuration.

  16. Done!


The following SAML attributes are supported:

For SP-initiated Flows

  1. Go to: https://[subDomain].productboard.com/

  2. Click Use Okta account:

  3. productboardsso.png