How to Configure SAML 2.0 for Retrium

Read this before you enable SAML

Enabling SAML will affect all users who use this application, which means that users won't be able to sign-in through their regular log-in page. They'll only be able to access the app through the Okta service.

Backup URL

Retrium does not provide a backup log-in URL where users can sign-in using their normal username and password. Contact the Retrium Support team (help@retrium.com) to turn off SAML, if necessary.


Supported Features

The Okta/Retrium SAML integration currently supports the following features:

For more information on the listed features, visit the Okta Glossary.

Configuration Steps

  1. Contact the Retrium Support team at help@retrium.com and request that they enable SAML 2.0 for your account.

  2. Save, then attach the following Metadata file to your request:

    Sign into the Okta Admin dashboard to generate this value.

  3. Retrium Support team will process your request and provide you with the SSO ID and Encryption Certificate. After receiving a confirmation email, you can start assigning people to the application.

  4. In Okta, select the General tab for the Retrium SAML app, then click Edit.

    • Upload the Encryption Certificate from step 3.

    • Scroll down to Advanced Sign-on Settings.

    • Enter your SSO ID into the corresponding field.

    • Application username format: Select email.

    • Click Save.

  5. Done!


The following SAML attributes are supported:

SP-initiated SSO

  1. Go to: https://app.retrium.com/

  2. Enter your email, then click Continue.