Okta

How to Configure SAML 2.0 for LogMeIn Central/Pro


Read this before you enable SAML

SAML 2.0 is supported by Common Login Service (CLS), so you must configure the LogMeIn Central/Pro application in Okta to support SAML for all CLS-enabled products (https://accounts.logme.in/, https://www.logmein.com/, https://www.join.me/).

Enabling SAML will affect all users who use this application, which means that users will not be able to sign-in through their regular log-in page. They will only be able to access the app through the Okta service.

Backup URL

LogMeIn Central/Pro does not provide a backup log-in URL where users can sign-in using their normal username and password. Please contact the LogMeIn Central/Pro Support team in order to disable SAML authentication for your account.

Contents


Supported Features

The Okta/LogMeIn Central/Pro SAML integration currently supports the following features:

For more information on the listed features, visit the Okta Glossary.


Configuration Steps

  1. Login to your LogMeIn Central instance as account owner.

  2. Navigate to Users > Login policy.

  3. Password strength: Set to Standard.

  4. Login process: Set to Standard.

    NOTE: You must enable these options in order to use SAML authentication.

    logmein_newa.png

  5. Contact the LogMeIn Support team and request that they enable SAML 2.0 for your organization.

  6. Include the following with your request:

    • IDP metadata: Copy and paste the following:

      Sign into the Okta Admin dashboard to generate this value.

    • Certificate: Download, then upload and attach the following:

      Sign into the Okta Admin Dashboard to generate this variable.

    • SignOn URL: Copy and paste the following:

      Sign into the Okta Admin Dashboard to generate this variable.

    • Domain: [YourDomain]

  7. The LogMeIn Support team will process your request. After receiving a confirmation email, you can start assigning people to the application.

  8. Done!


Notes

The following SAML attributes are supported:

IDP-initiated SSO

IDP-initiated flow is available only for the LogMeIn Central/Pro application.

SP-initiated SSO

SP-initiated flow is available for all CLS-enabled products (https://accounts.logme.in/, https://www.logmein.com/, https://www.join.me/).

For SP-initiated flow, open the login page for the CLS-enabled product, enter your email, then click Log in.