How to Configure SAML 2.0 for KnowBe4


Supported Features

The Okta/KnowBe4 SAML integration currently supports the following features:

Configuration Steps

  1. Log into your KnowBe4 account.

  2. Click your email address in the top-right, then select Account Settings:


  3. Scroll down to the SAML section and make a copy of your unique Base URL and SAML Account ID values from the Callback URL:


  4. In Okta, select the General tab for the KnowBe4 app, then click Edit.

    • Enter your Base URL and SAML Account ID values into the corresponding fields.

    • Click Save:


  5. Contact KnowBe4 Support (https://support.knowbe4.com/hc/en-us/requests/new) and request that they enable SAML 2.0 for your account.

  6. Attach the following to your request:

  7. KnowBe4 Support will process your request. After receiving a confirmation email, you can start assigning people to the application.

  8. Done!


For SP-initiated SSO

Go to the [baseUrl]/auth/saml/[yourSamlAccountID] page.

For example: https://training.knowbe4.com/auth/saml/XXXXX/