Okta

How to Configure SAML 2.0 for IBM SmartCloud for Social Business

This setup might fail without parameter values that are customized for your organization. Please use the Okta Administrator Dashboard to add an application and view the values that are specific for your organization.

Contents

Supported Features

The Okta/IBM SmartCloud for Social Business SAML integration currently supports the following features:

Configuration Steps

  1. Email IBM Connections Cloud at cloudcsg@us.ibm.com and request that they enable SAML.

  2. Include the following information with your request:

    • IDP Metadata: Copy and paste the following and then save as an .xml file.

    • CustomerID: You can find this from your IBM Connections Cloud Account Settings.

    • The Data Centre/Environment you are hosted on. Go to step 4 below for guidelines.

  3. IBM Connections Cloud will process your request. After receiving a confirmation email, you can start assigning people to the application.

  4. In Okta, select the General tab for the IBM SmartCloud for Social Business SAML app, then click Edit.

    • Select your Distribution Centre Environment.

      Guidelines for your Data Centre/Environment:

      • https://apps.na.collabserv.com: Select America DC

      • https://apps.ce.collabserv.com: Select Europe DC

      • https://apps.ap.collabserv.com: Select Asia Pacific DC

      • https://apps.scniris.com: Select IR3 test

    • Click Save.

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  5. Done!

Notes

SP-initiated SSO

  1. Go to your Cloud Service login page.

  2. Click Use My Organization's Login.

  3. Enter your email address.