Configuring Provisioning for PagerDuty

This guide provides the steps required to configure Provisioning for PagerDuty and includes the following sections:



You need to complete the following before you can configure provisioning for PagerDuty:

Generate a new API key from PagerDuty:

  1. Login to your PagerDuty account as an Administrator.

  2. Select API Access from the Configuration menu:

  3. “pagerduty1.png”

  4. Click Create New API Key:


  5. In Create API Key, enter a description, then click Create Key:


Configuration Steps

Configure your Provisioning settings for PagerDuty as follows:

  1. Check the Enable API Integration box.

  2. Enter your PagerDuty API Credentials:

    • API Key: Enter the API Key you generated earlier, see Requirements above, for details.

    • Admin Username: Enter an admin username with admin or owner permissions.

    • pagerdutyprovisioning1.png

  3. Select To App in the left panel, then select the Provisioning Features you want to enable:


  4. Click Save.

  5. You can now assign people to the app, if needed (see below).

User Assignment

To assign users to the PagerDuty app:

  1. In Okta, Navigate to the Assignments tab of your PagerDuty app, click Assign, then click Assign to People.


  2. In the Assign PagerDuty to People dialog, select a user, then click Assign:


  3. You can also set the User Role for the PagerDuty user:


Schema Discovery

PagerDuty does not support User's Schema Discovery.