The Okta/Alterdesk SAML integration currently supports the following features:
For more information on the listed features, visit the Okta Glossary.
Login to your Alterdesk account.
Click the menu icon, then select Company settings:
Select the Advanced tab, then select Alternative sign in:
Click Add Provider:
Enter the following (see screen shot at end of step for reference):
Title: Enter a title.
Name: Enter a name.
Entity: Copy and paste the following:
Sign into the Okta Admin Dashboard to generate this variable.
Metadata: Copy and paste the following:
Sign in to Okta Admin app to have this variable generated for you.
Click Save.
Click Edit next to the provider you just created:
Under Use the following url to get the Metadata to use in your environment:, make a copy of the uriParam value shown in red below, then click Cancel:
In Okta, select the Sign On tab for the Alterdesk app, then click Edit.
Enter the uriParam value you copied in step 7 into the corresponding field.
Click Save.
Done!
The following SAML attributes are supported:
| Name | Value |
|---|---|
| emailaddress | user.email |
| givenname | user.firstName |
| surname | user.lastName |
| locale | user.locale |
| countrycode | user.countryCode |
Type your PROVIDER name (as specified in step 5, above), then click Sign in:
