Configuring Provisioning for HipChat

This guide provides the steps required to configure Provisioning for HipChat.

Features

The following provisioning features are supported:

• Import New Users
• Import Profile Updates
• Push New Users
• Push Password Updates
• Push Profile Updates
• Push User Deactivation
• Reactivate Users

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Requirements

Obtain HipChat API V1 token

Note: HipChat API V2 token will not work.

1. Go to https://hipchat.com/admin/api and login as an Admin user or as Group Owner.

2. Either:

   • Use an exiting token:

     

   • Create a new one:

     

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Configuration Steps

1. Configure your Provisioning settings for HipChat as follows:

   • Check the Enable API Integration box.

   • Enter the token you just obtained into the API Token field:

     

   • Select To App in the left panel, then select the Provisioning Features you want to enable:

     

   • Click Save.

2. You can now assign people to the app (if needed) and finish the application setup.

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Troubleshooting Tips

• You will receive the following error when you have an invalid API token:

  

• You will receive the following error when you try to push profile update for Group Owner User: